Emilia Dunaj
Emilia Dunaj
Head of Technology Insights
January 2024, 12 min. read

Your business faces many challenges, and often, supply chain disruptions are a major one. Weak links can quickly cause problems for even the best-organized supply chains.

To ensure smooth operations, you need an effective and flexible software solution. 

Advanced software tools help businesses respond quickly to immediate problems and also plan better for the future. This shift is essential for keeping workflows running smoothly and successfully, even when unexpected issues arise.

In this article, we will look at how modern digital solutions can change supply chain management from being reactive to forward-thinking.

What is supply chain disruption?

A supply chain disruption is an event that interrupts the harmonious flow of goods and services within your company’s network. These disruptions can have far-reaching consequences. The ripple effect can result in delayed deliveries, compromised product quality, escalated costs, and a tarnished brand reputation.

Some disruptions are foreseeable. They can arise from market trends or economic shifts. Others, however, emerge suddenly and unexpectedly, leaving businesses to grapple with the aftermath. Severe weather conditions, cyberattacks, political conflicts, or unexpected labor strikes can all trigger supply chain disruptions.

In some cases, companies rely on tiered supply chains, where multiple levels of suppliers are involved in the production process. 

graphic shows tiered supply chains

When disruptions occur at any tier, they can impact the entire supply chain, creating a domino effect of challenges that need to be managed swiftly and strategically.

In manufacturing, there are many examples of supply chain disruptions. For instance, when a key supplier in another country faces a natural disaster, it disrupts the delivery of essential components. 

Such events can bring the entire production line to a standstill, illustrating how these disruptions affect the intricate network involving manufacturers, suppliers, shippers, carriers, wholesalers, and retailers.

In manufacturing, there are many examples of supply chain disruptions. For instance, when a key supplier in another country faces a natural disaster, it disrupts the delivery of essential components. A halt in supply chain flow can bring the entire production line to a standstill. This situation shows how one disruption impacts the intricate network involving manufacturers, suppliers, shippers, carriers, wholesalers, and retailers. 

Causes of supply chain disruptions

Supply chain disruptions can arise from various internal and external sources. Understanding these risks and types of supply chain disruptions is key to preparing effective mitigation strategies.

Causes of supply chain disruptions

Internal risks

These are challenges that come from within the organization and can be controlled by the company. They relate to the company’s own operations, decisions, and processes and can include:

  • Production challenges – problems like equipment breakdowns or workforce issues can stop or slow down manufacturing.

  • Operational issues – inefficient processes, poor planning, or communication problems within the company can cause delays and bottlenecks.

  • Technology failures – problems with the company’s IT systems, software errors, or security breaches can disrupt internal operations and logistics.

  • Internal business changes – changes in company structure, management, or strategy can impact processes, communication, and decision-making, potentially causing operational challenges.

  • Lack of contingency plans – failing to have backup plans in place for unexpected events can leave the supply chain vulnerable.

External risks

External risks come from outside the organization and are usually beyond the company’s control. They result from factors like:

  • Natural disasters – events like earthquakes, floods, or hurricanes can harm facilities and disrupt the movement of goods.

  • Economic shifts – changes in the market, shifts in consumer trends, or cost fluctuations in the supply chain can create challenges in keeping the supply chain stable.

  • Geopolitical events – issues like trade disputes, tariffs, or political instability can affect trade between countries and agreements in the supply chain.

  • Global health crises – situations like pandemics can impact the availability of workers and change how consumers behave, which can affect the balance between supply and demand.

  • Labor shortages – a shortage of available workers can disrupt production and logistics operations, leading to delays and capacity constraints within the supply chain.

  • Transportation delays – delays in shipping or transportation can hinder the timely movement of goods throughout the supply chain, affecting delivery schedules and overall efficiency.

  • Price volatility – rapid and unpredictable changes in prices can significantly impact procurement and cost management strategies, requiring agile responses to maintain profitability.

  • Cyberattacks – cybersecurity breaches can disrupt IT systems, compromise sensitive data, and disrupt the digital infrastructure crucial for modern supply chain operations.

  • Blockages at ocean ports – physical obstructions at ports can disrupt the movement of goods, causing delays and logistical challenges for businesses reliant on maritime transportation.

  • Demand fluctuations – sudden and unexpected shifts in consumer demand can strain supply chains, requiring rapid adjustments to meet evolving market needs.

A significant 54% of industry respondents identified disruptions and shortages as the top supply chain challenges. These were followed closely by issues related to hiring, talent shortages, out-of-stock situations, and the growing consumer demand for customization. These trends highlight the importance of investing in the latest technologies and software tools.

How to handle supply chain disruptions?

Global supply chain challenges are prompting companies to find solutions. Over 20% of large companies with more than 5,000 employees are facing rapidly increasing costs to acquire necessary equipment quickly. Meanwhile, smaller companies are prioritizing the optimization and extension of their existing resources.

Global supply chain challenges

When it comes to managing supply chain disruptions, visibility is key. You need to be aware of the end-to-end status and history of deliveries and inventories. This way, you’ll have a clear view of your supply chain operations.

Accurate data and robust data analytics are the lifeblood of effective supply chain management. They provide the insights needed to truly understand your supply chain’s intricacies, allowing you to identify risks and seize opportunities. 

Planning can turn uncertainty into an opportunity for supply chain resilience. Developing operational and emergency plans of action ensures that organizations are prepared to address disruptions effectively.

A custom software solution ticks all of these boxes, making supply chain management a seamless and agile process.  

But how exactly do these software systems work? Let’s dive into the details next.

Best supply chain management tools to handle disruptions

The supply chain tools available today go beyond traditional methods like Excel. They are user-friendly and tailored to supply chain needs, capturing data end-to-end and providing dynamic insights into operations. Moreover, if you’re aiming for maximum efficiency, consider partnering with an experienced software development company. Software developers specialize in creating customized solutions seamlessly integrating artificial intelligence (AI) technology.

Let’s see how these essential supply chain management automation tools handle disruptions.

Supply chain planning tools are designed to orchestrate inbound and outbound logistics, ensuring that every piece of the network puzzle fits perfectly. They provide a comprehensive view of the entire supply chain. 

Smart planning tools let your business to:

  • Anticipate and plan for demand. By analyzing market trends and historical data, AI tools predict future demand, allowing your company to adjust its production schedules and inventory levels accordingly.

  • Optimize resource allocation. They ensure that resources are used efficiently, balancing supply with demand and reducing waste.

  • Enhance supply chain flexibility. In times of disruption, smart tools allow for quick reconfiguration of supply chains. For instance, if a supplier is unable to deliver, the tool can quickly identify alternative sources and adjust logistics plans to minimize delays.

  • Improve collaboration. By providing a centralized platform, supply chain planning tools enhance communication and coordination among different departments and external partners, leading to smoother operations.

Warehouse Management Systems (WMS)

Warehouse Management Systems enable efficient operation of warehouses, especially during times of supply chain disruptions. They ensure products are stored, located, and shipped effectively, maintaining a high level of service and reliability.

Key benefits of WMS include:

  • Improved inventory accuracy. WMS provides real-time data on inventory levels, locations, and movements. This accuracy is vital for responding to fluctuating supply and demand, ensuring that stock levels are maintained appropriately.

  • Enhanced order-picking efficiency. By optimizing picking routes and processes, WMS significantly reduces the time and labor involved in fulfilling orders. This efficiency is particularly important when dealing with increased order volumes or workforce limitations.

  • Better space utilization. WMS helps in efficiently organizing warehouse space, which is critical when adapting to changes in inventory levels due to supply chain disruptions. It employs slotting algorithms that determine the most suitable locations for storing various products based on factors like size, weight, demand, and handling requirements. 

  • Reduced error rates. With automated processes and precise tracking, WMS minimizes the chances of errors in order fulfillment. This factor is critical for maintaining customer satisfaction and trust.

  • Increased flexibility and scalability. WMS easily adapts to changing business needs, whether it’s scaling up operations or modifying processes to accommodate new types of products.

Transportation Management Systems (TMS)

Transportation management systems help in optimizing the shipping and logistics aspects of supply chains, especially during disruptions. These systems provide a comprehensive solution for managing and optimizing the movement of goods.

Key functions and benefits of TMS include:

  • Route optimization. TMS can analyze various factors, such as distance, traffic conditions, and delivery schedules, to determine the most efficient routes. This is particularly crucial when traditional routes are disrupted due to external factors like severe weather or political unrest.

  • Carrier management. TMS helps businesses select the best carriers based on cost, performance, and reliability. So, when certain carriers are unable to operate, you can select alternative ones.

  • Freight audit and payment solutions. These systems streamline the freight audit and payment process, ensuring accuracy and efficiency in carrier charges and payments.

  • Real-time tracking and visibility. TMS offers real-time tracking of shipments, providing businesses with up-to-date information on their cargo. Your staff gains full visibility, which is essential for responding quickly to any in-transit issues.

Procurement Management Systems (PMS)

Procurement management software is essential in the strategic sourcing and management of goods, especially in situations where supply chains are disrupted. These systems streamline the procurement process, ensuring you can source the materials you need efficiently and cost-effectively, even when the supply chain landscape is unpredictable.

Key advantages of using PMS include:

  • Supplier management. PMS helps maintain a comprehensive database of suppliers, including their performance history and reliability. This is crucial for making informed decisions, especially when primary suppliers are facing disruptions.

  • Automated procurement processes. By automating routine procurement tasks, like purchase order creation and approval, invoice matching and processing, or budget tracking and compliance monitoring, PMS reduces manual effort and minimizes errors. 

  • Cost control and spend analysis. Modern digital systems provide insights into your spending patterns. They help to identify cost-saving opportunities and make more strategic purchasing decisions.

  • Contract management. PMS aids in managing contracts efficiently, ensuring compliance, and leveraging favorable terms, which can be critical in fluctuating market conditions.

  • Risk management. By providing visibility into the supply base and market trends, AI-driven procurement systems allow businesses to identify and mitigate supply chain risks proactively.

Demand forecasting and inventory management systems

During supply chain disruptions, the ability to forecast demand accurately and manage inventory efficiently can mean the difference between maintaining operations and facing significant disruptions. AI-driven demand planning and forecasting software for demand forecasting and inventory management offers the tools you need to successfully navigate these challenges.

Here’s how they contribute to achieving resilient supply chains:

  • Demand forecasting. AI-driven demand forecasting software studies historical data and market trends to predict future demand for products. During disruptions, these forecasts become invaluable in ensuring that the right products are available when and where they are needed.

  • Optimizing inventory levels. Inventory management software helps maintain optimal stock levels. In uncertain times, where supply disruptions are common, having too much or too little inventory can be detrimental. The right digital tools ensure that inventory is balanced to meet demand while avoiding overstocking or stockouts.

  • Real-time monitoring. With real-time tracking, your team can monitor inventory levels and shipments closely. This visibility enables rapid response to any changes in supply or demand.

  • Supplier collaboration. Demand forecasting and inventory management systems often integrate with suppliers’ systems, enhancing collaboration and enabling quicker adjustments to procurement plans.

  • Data-driven decision making. These inventory management and demand forecasting tools present data and insights in a clear, user-friendly format so you can make informed decisions. Adjusting production, reordering points, and distributing strategies are all based on accurate information.

Supply chain analytics tools

Supply chain analytics tools are invaluable assets when it comes to gaining insights into supply chain operations. They enable a proactive approach to supply chain management, enhancing resilience in the face of disruptions. 

Here’s how supply chain analytics tools contribute:

  • Data aggregation. Advanced tools collect data from various supply chain sources, consolidating it into a single, accessible platform. Such data aggregation is crucial for understanding the bigger picture.

  • Performance metrics. Supply chain analytics tools provide key performance metrics, like on-time delivery performance or fill rate, allowing you to assess your supply chain’s health and identify areas for improvement.

  • Predictive analytics. With the help of historical data and advanced AI algorithms, these tools can predict future supply chain trends and potential disruptions. This predictive capability enables proactive strategizing.

  • Scenario modeling. Supply chain analytics tools facilitate scenario modeling, allowing businesses to simulate various disruption scenarios and evaluate their potential impact. This modeling assists in preparing responses in advance.

  • Real-time monitoring. The real-time monitoring capabilities provide immediate insights into ongoing operations. Your team can respond quickly to any issues as they arise.

  • Continuous improvement. By analyzing supply chain data over time, these tools support continuous improvement efforts. You can identify trends and patterns and optimize your supply chain strategies accordingly.

Selecting the right supply chain automation software is an important strategic decision. In this area, bespoke AI-powered software offers huge advantages. It’s accurate, smart, predictive, and 100% tailored to your business needs.


Supply chain disruptions have become a common challenge. The impact of supply chain disruptions can extend beyond immediate operational challenges, affecting your company’s bottom line and overall competitiveness.

You can try avoiding them, but the key to success lies in effectively managing them. What sets industry leaders apart is the ability to maintain operational continuity during challenging times.

As we’ve explored in this article, software is one of your most powerful tools for supply chain management. Investing in custom-developed solutions can make a significant impact, whether it’s predicting demand, streamlining inventory, or ensuring seamless logistics. These tools offer the agility and resilience required to navigate disruptions effectively.

But software is just one piece of the puzzle. Strong supplier relationships, a well-trained team, and adaptable contingency plans complement digital tools, creating a holistic approach to supply chain management.

So, equip your supply chain with the modern tools it needs, apply data-driven insights, and be prepared to weather any storm that comes your way.

Frequesntly Asked Questions:

  1. What are supply chain disruptions?
    Supply chain disruptions are unexpected events or issues that disrupt the smooth flow of goods and services within a company’s network. These disruptions can range from natural disasters and labor shortages to technology failures. They often lead to delays, increased costs, and unhappy end customers.
  2. Why are there supply chain issues?
    Supply chain issues can result from various factors. Internally, problems such as inefficient processes and poor planning contribute to these challenges. Externally, events like natural disasters, economic shifts, geopolitical events, and global health crises disrupt supply chains. Regardless of the reason, effective mitigation strategies are crucial.
  3. How to avoid supply chain disruptions?
    Avoiding supply chain disruptions completely is unrealistic. But proactive measures can help reduce their impact. Investing in software tools with demand forecasting in supply chain management capabilities provides insights to prepare for many disruptions. Strengthening supplier relationships and developing contingency plans enhance resilience even more.
  4. How to overcome supply chain disruptions?
    The best way to address supply chain disruptions is through investing in digital tools. Implementing software solutions that include demand forecasting in supply chain management is highly effective. These tools offer real-time insights for swift adaptation to changing conditions. Additionally, maintaining supply chain flexibility, diversifying suppliers, and having alternative logistics options help mitigate disruptions.