SOLUTIONS » B2B PORTALS AND E-COMMERCE

Build the self-service B2B customer portal extended by various eCommerce functions

 

B2B buyers need an intuitive way to find the right product, request for quotation, place an order, and monitor the status. Customer Portal is a perfect solution not only for interactive collaboration but to cover the complete sales process 24/7/365.

Optimized workflow

Customer Portal enables automate most of the routine and repetitive work with B2B customers. Optimization also involves automatically generated documents including invoices, reports, lists of products, etc. No one depends on your work schedule and products can be purchased any time without delays. 

Transparent communication

B2b eCommerce it’s not only about transactions but also about partnership and cooperation. The customer portal provides instant access to the all required information so the customer will no longer need to contact a personal manager to find out the latest information during the transaction.  

Business and technology

Our strong technology background and business verticals knowledge let us provide flexible and functional solutions that align with business requirements. As a result, you receive an effective business instrument that increases your customer’s loyalty and enables online scalability. 

Benefit from lots of features and functions of the configuration software

Project and sales process

Creating and assigning projects to the responsible salespeople, coordinating stages, monitoring the statuses and collaboration.  

Price management

System makes your sales team focus on sales performance, speed up the sales cycle and minimize repetitive tasks. 

Spare parts finder

llow the user to find the spare parts or accessories for the products, and order them on-line when needed.  

Internal and external roles

Involves the implementation of several roles on the system: customer, supplier, order operator, administrator, sales agent, moderator, system administrator.  

Barcode scanning

Allows users to look up for products using a barcode scanner and easily place an order (can be implemented also within the spare parts or components).  

Analytic tools

Periodic reports automation with key indicators sent by mail or provided on the dashboard in a personal account in real-time. 

Learn more about what we do and get a free presentation

Maciej Puchała

Head of IT Solutions
+48 71 716 50 92
mapu@rightinformation.com